Terms & Conditions

Welcome to VZENEX Software Solutions ("we", "our", "us"). By accessing or using our website (www.vzenex.com) and the services we offer, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Services

VZENEX provides web design, web development, digital marketing, SEO, branding and graphic design services. Specific deliverables, timelines and pricing for each engagement are defined in a written proposal or scope-of-work agreed by both parties before the project begins.

2. Client Responsibilities

You agree to provide timely access to information, content, brand assets, approvals and feedback required to deliver the project. Project timelines may shift if requested inputs are delayed.

3. Payments

Unless otherwise agreed, projects require an upfront advance to commence work, with the balance due at agreed milestones or before final delivery. Recurring services (such as monthly marketing retainers) are billed in advance each cycle. Late payments may pause active work.

4. Intellectual Property

On full payment, final approved deliverables transfer to you for use within your business. Source files, working files, internal tools, frameworks and pre-existing assets remain the property of VZENEX. We may showcase completed work in our portfolio and marketing unless agreed otherwise in writing.

5. Revisions & Approvals

Each project includes a defined number of revision rounds as outlined in the proposal. Additional rounds beyond the agreed scope may be billed separately. Once a phase is approved, further changes are treated as new scope.

6. Third-Party Services

Projects may rely on third-party tools such as hosting, domains, ad platforms or plugins. Fees for these services are charged by the respective providers and are the client's responsibility unless otherwise stated.

7. Limitation of Liability

VZENEX is not liable for indirect, incidental, or consequential damages including loss of profits, data or business arising from the use of our website or services. Our total liability is limited to the fees paid for the specific engagement giving rise to the claim.

8. Confidentiality

Both parties agree to protect confidential information shared during the engagement and to use it only for the purpose of delivering the project.

9. Termination

Either party may terminate an engagement with written notice. The client remains responsible for fees covering work completed up to the termination date.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Visakhapatnam, Andhra Pradesh.

11. Contact

For questions about these Terms, contact us at vzenexsoftwaresolutions@gmail.com or call +91 63052 72640.