Privacy Policy

1. Information We Collect

• Contact details you submit through forms — name, email, phone, company and message.
• Project information you share with us during proposals and engagements.
• Usage data such as pages visited, device type, browser and approximate location collected via cookies and analytics.

2. How We Use Your Information

• Respond to enquiries and provide quotes.
• Deliver, manage and improve our services.
• Send service-related communications and, with your consent, occasional updates.
• Maintain website security and analyse performance.
• Comply with legal and regulatory obligations.

3. Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences and measure traffic using tools such as Google Analytics and Meta Pixel. You can disable cookies through your browser settings, though some parts of the site may not function as intended.

4. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers (hosting, analytics, email, payment processors) who help us operate our business, or when required by law.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Inactive leads are periodically reviewed and deleted.

6. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access, correction or deletion of your personal data, or opt out of marketing communications, by writing to us at vzenexsoftwaresolutions@gmail.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Updates to this Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision.

11. Contact

For privacy-related questions, contact vzenexsoftwaresolutions@gmail.com or call +91 63052 72640.
1st Floor of Konathala Complex, Beside Narayana Medical Academy, NAD Junction, Vizag, AP 530009